![]() The device is in the column on the left side of the table. Here is a table that shows you where to look in your computer for the various devices. The first question to ask is, “How/Where does my computer see the device?” This can be answered by looking in Device Manager or Devices and Printers depending on the device and the method in which it is connected. There is also a video below to help R-Series users who are experiencing port issues. The following steps will help resolve the issue. ![]() However, the COP error is most commonly caused by an incorrect port selection within Production Manager. This lack of communication could be caused by interference from outside software or even a mechanical failure in the port, cable or device. ![]() The COP error indicates that the software cannot speak to the device through the channel of communication that has been selected. Similar still, the two statements largely mean the same thing. The “Cannot Open Port” (COP) message can be just as excruciating when nearing a potentially lucrative deadline. “What we’ve got here is failure to communicate.” In the 1967 movie classic “Cool Hand Luke,” these words were accompanied by a harsh whipping from the prison Captain. ![]()
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